Privacy Policy
We respect your privacy and are committed to protecting your personal information. Customer data collected by us is used only for essential purposes such as shipment processing, delivery updates, and communication related to our services. We ensure that all information is handled securely and responsibly. Your data is not sold, rented, or shared unnecessarily with any third parties. It may only be shared with trusted logistics partners when required to complete deliveries or to comply with legal obligations. We take appropriate measures to maintain confidentiality and safeguard customer information at all times.
Terms & Conditions
All delivery timelines provided are estimated and may vary depending on location, courier network conditions, weather, and other external factors. The company is not responsible for delays caused by third-party logistics providers, natural conditions, strikes, customs clearance, or any other circumstances beyond our control. Our services are subject to availability in specific regions and pin codes, and certain areas may not be serviceable depending on operational feasibility.
Refund & Cancellation Policy
Cancellations are allowed only before the shipment has been dispatched. Once the order has been processed or handed over for delivery, cancellation will not be possible. Refunds are applicable only for eligible cancellations made prior to dispatch. After shipment processing, no refunds will be issued. In special or exceptional cases such as damaged goods, lost shipments, or operational errors, requests will be reviewed manually by our support team, and decisions will be made after proper verification and assessment of the situation.
